Empower your lab with Cryomagtech’s world-class Vibrating Sample Magnetometer (VSM) and Hall Effect Measurement System solutions. Trusted by leading laboratories in the US, Germany, Japan, Korea, Switzerland, and Singapore, our instruments deliver the reliability, precision, and flexibility you need for breakthrough research.
👉Get a Quote Now – 24h Response Guaranteed
1. Engineered to Solve Your Measurement Challenges
Scientific research demands accuracy and efficiency. Whether you’re characterizing a new magnetic material or measuring semiconductor properties, even minor errors or delays can set back your work. Many researchers struggle with outdated magnetometry tools or improvised Hall effect setups that lack sensitivity, have limited temperature ranges, or require tedious manual effort. These shortcomings lead to missed insights and frustration, especially when facing complex experiments or tight project timelines.
Cryomagtech’s solution: We offer a modern, integrated approach to magnetic and electronic materials testing. Our Vibrating Sample Magnetometer and Hall Effect Measurement Systems are purpose-built to overcome these challenges. We combine high-sensitivity sensors, stable magnet designs, and intuitive software to ensure you get precise data faster and with less hassle. From day one, our team works closely with you – providing installation, training, and ongoing technical support – so you can focus on discoveries instead of troubleshooting equipment.
2. Key Features & Advantages
Our flagship products deliver cutting-edge performance and user-friendly operation. Below we highlight key advantages of each system, ensuring you know exactly why these tools stand out for your research needs:
2.1 Vibrating Sample Magnetometer (VSM)
Cryomagtech 3100 Series VSM system integrates a powerful electromagnet and an ultra-sensitive pickup coil for measuring magnetic moments. The robust vibration mechanism and precision alignment ensure stable, repeatable results even for very small magnetic samples. Our VSM offers researchers a complete magnetization measurement solution with the following highlights:
- World-Class Sensitivity – Detect magnetic moments down to 4 × 10⁻⁸ emu. The low-noise design achieves a noise floor at the nanogram magnetic moment scale, enabling accurate measurement of subtle magnetic properties in nanomaterials and thin films.
- High Field Strength – Generate magnetic fields up to 2.2 Tesla with excellent uniformity (better than 1% across the sample area). A high-power electromagnet and optimized pole design let you fully saturate hard magnetic materials and explore complete hysteresis loops.
- Rapid Measurements – Achieve fast magnetization curves with field sweep rates up to 5000 Oe/s. Our system’s high-speed data acquisition records M–H loops in as little as 14 seconds for improved productivity. Shorten experimental cycles without sacrificing data quality.
- Wide Temperature Range – Characterize materials under various conditions. The VSM supports 10 K to 1000 K temperature environments with optional cryostat and furnace attachments. Study phenomena like Curie points, phase transitions, or superconducting transitions seamlessly in one setup.
- Easy & Automated Operation – One-click software routines for common tests (e.g., hysteresis loop, M–T curve) and automatic sample centering minimize user error. The 360° motorized sample rotation and auto-alignment features simplify complex measurements, ensuring every run is reliable and reproducible.
2.2 Hall Effect Measurement Systems (ET9000 Series & Fast Hall)
Cryomagtech ET series Hall Effect system (compact Fast Hall ET99 model pictured) provides automated electrical transport measurements in a bench-top unit. It integrates an electromagnet, precision current source, nanovoltmeter, and software-controlled sample station, enabling one-click Hall effect and resistivity tests. Our Hall effect measurement solutions are designed for semiconductor and material researchers who need comprehensive electrical characterization with minimal effort:
Comprehensive Electrical Characterization
– Measure resistivity, Hall coefficient, carrier concentration, mobility, and more in one system. The ET9000 Series handles Hall effect (van der Pauw or Hall bar method), magnetoresistance (R–H curves), I–V curves, and temperature-dependent resistivity (R–T) measurements – replacing multiple instruments with a single integrated platform.
Fast “One-Click” Testing
– Streamline your workflow with automated measurements completed in under 3 minutes. Simply load your sample and press start; the system ramps the magnetic field, sources current, and collects voltage data automatically. The ET99 Fast Hall model further accelerates routine Hall measurements, ideal for high-throughput testing or teaching labs.
High Precision & Stability
– Rely on stable magnetic fields and accurate readings for trustworthy data. Our electromagnet provides bipolar fields with 24-hour stability < ±0.5 Gauss, and a built-in gaussmeter ensures field accuracy within 0.1 G at 1 kG. Paired with low-noise electronics (current source from nanoamp to 200 mA, high-resistance voltmeter), the system confidently measures resistance from micro-ohms to giga-ohms.
Broad Measurement Range
– Characterize everything from conductive metals to insulating semiconductors. The standard configuration covers 100 nΩ to 100 GΩ resistance range (expandable with high-resistivity options), and can resolve carrier mobilities from <1 to >10⁷ cm²/V·s. Optional High Sensitivity and High Resistance system variants optimize performance for extreme materials, ensuring no sample is “out of range.”
Flexible Environment Control
– Explore electrical properties under various conditions with modular add-ons. Our Hall systems accommodate temperatures from 1.6 K up to 1000 K using plug-and-play cryocooler cryostats or high-temperature furnaces. This flexibility lets you perform low-temperature semiconductor studies or high-temp thermoelectric tests in the same setup. Multi-sample holders (up to 4 samples at once) further boost throughput for comparative studies.
3. Technical Specifications
We understand that technical details matter to researchers. Below is a summary of key specifications for our VSM and Hall effect systems. (For a complete spec sheet or custom requirements, please contact us – we can provide detailed data or tailor the configuration to your needs.)
3.1 VSM 3100 Series – Key Specifications: (typical performance for standard configuration)
| Magnetic Moment Measurement Specifications | ||
| Noise | 10s/pt (RMS): | 10s/pt (P–P) |
| 35 nemu | 80 nemu | |
| Note: RMS is the root mean square value of data within 10 minutes, while P–P is the peak-to-peak value within 10 minutes. | ||
| Dynamic Range | 35×10⁻⁹ emu to 10³ emu | |
| Stability | ±0.05% of full scale drift per day | |
| Repeatability | ±0.5% | |
| Accuracy | ±1% | |
| Sample Mass | 0 to 10 g | |
| Other Parameters | System sampling rate: 0.01 to 10 s (continuous mode: 10 ms) Vibration amplitude: 5 to 10 mm, vibration frequency: 55 to 85 Hz | |
| Magnetic Field Performance | Sample lifting and rotation mechanism | |
| Magnetic Field Strength at Different Temperatures | |||
| Sample Temperature | Sample Space | 3105 | 3107 |
| Room Temperature | 3.5 mm | 2.876 T | 3.205 T |
| Room Temperature | 8 mm | 2.597 T | 2.761 T |
| High / Low Temperature | 8 mm | 2.235 T | 2.536 T |
| High or Low Temperature | 8 mm | 1.985 T | 2.239 T |
3.2 Hall Effect Systems (ET-9000 & ET99 Series) – Key Specifications:
3.2.1 Standard System
| ①. Standard System (ET-9003 / ET-9005 / ET-9007) | ||||
| Standard configurations | ET9003 | ET9005 | ET9007 | |
| Physical Parameters | Mobility | 1 – 1×10⁵ cm²·V⁻¹·s⁻¹ | ||
| Carrier Concentration | 6×10¹² ~ 6×10²¹ cm⁻³ | |||
| Hall Coefficient | ±(1×10⁻³ ~ 1×10⁶) cm³/C | |||
| Resistivity | 5×10⁻⁷ ~ 5×10² Ω·cm | |||
| Electrical Parameters | Resistance | 10 mΩ ~ 10 MΩ | ||
| Current Source | ±50 pA ~ ±1 A (for ±1.05 A @ ±21 V, ±105 mA @ ±210 V) | |||
| Voltage Source | ±5 μV ~ ±200 V (for ±21 V @ ±1.05 A, ±210 V @ ±105 mA) | |||
| Current Measurement | ±10 pA ~ ±1.05 A (10 pA minimum resolution) | |||
| Voltage Measurement | ±0.1 μV ~ ±200 V (0.1 μV minimum resolution) | |||
| Magnetic Field Environment | Room Temperature Magnetic Field | 1 T @ 10 mm gap | 2.4 T @ 10 mm gap | 2.6 T @ 10 mm gap |
| Variable Temperature Magnetic Field | 0.44 T @ Liquid Nitrogen Cryostat | 1.7 T @ Liquid Nitrogen Cryostat | 2.0 T @ Liquid Nitrogen Cryostat | |
| 0.26 T @ Closed-cycle Cryostat | 1.1 T @ Closed-cycle Cryostat | 1.5 T @ Closed-cycle Cryostat | ||
| Temperature Options | Single-point Liquid Nitrogen Box | 77 K | ||
| Liquid Nitrogen Cryostat | 80 K ~ 325 K (Standard Model) / 80 K ~ 500 K (High-temperature Model) | |||
| Closed-cycle Cryostat | 4 K ~ 325 K (4 K Model) / 10 K ~ 325 K (10 K Model) | |||
| High-temperature Furnace | 325 K ~ 1000 K | |||
| Others | Maximum Sample Size | 10 mm × 10 mm × 3 mm | 30 mm × 30 mm × 3 mm | 50 mm × 50 mm × 3 mm |
| Sample Quantity | 2 samples (expandable to 4 with optional modules) | |||
| Occupied Area | 2 m × 1.5 m | 5 m × 2 m | 5 m × 2 m | |
3.2.2 High-Resistance System
| ②. High-Resistance System (ET-9103-HS / ET-9105-HS / ET-9107-HS) | ||||
| High-Resistance System | ET9103-HS | ET9105-HS | ET9107-HS | |
| Physical Parameters | Mobility | 1 – 1×10⁶ cm²·V⁻¹·s⁻¹ | ||
| Carrier Concentration | 6×10⁸ ~ 6×10²³ cm⁻³ | |||
| Hall Coefficient | ±1×10⁻⁵ ~ ±1×10¹⁰ cm³/C | |||
| Resistivity | 5×10⁻⁹ ~ 5×10⁶ Ω·cm | |||
| Electrical Parameters | Resistance | 0.1 mΩ ~ 100 GΩ | ||
| Low-Resistance Option (Optional Module) | 100 nΩ ~ 10 MΩ | |||
| Current Source | ±0.1 pA ~ ±0.1 A | |||
| Voltage Source | None | |||
| Current Measurement | ±10 fA ~ ±21 mA (10 fA minimum resolution) | |||
| Voltage Measurement | ±1 nV ~ ±100 V (1 nV minimum resolution) | |||
| Magnetic Field Environment | Room Temperature Magnetic Field | 1 T @ 10 mm gap | 2.4 T @ 10 mm gap | 2.6 T @ 10 mm gap |
| Variable Temperature Magnetic Field | 0.44 T @ Liquid Nitrogen Cryostat | 1.7 T @ Liquid Nitrogen Cryostat | 2.0 T @ Liquid Nitrogen Cryostat | |
| 0.26 T @ Closed-cycle Cryostat | 1.1 T @ Closed-cycle Cryostat | 1.5 T @ Closed-cycle Cryostat | ||
| Temperature Options | Single-point Liquid Nitrogen Box | 77 K | ||
| Liquid Nitrogen Cryostat | 80 K ~ 325 K (Standard Model) / 80 K ~ 500 K (High-temperature Model) | |||
| Closed-cycle Cryostat | 4 K ~ 325 K (4 K Model) / 10 K ~ 325 K (10 K Model) | |||
| High-temperature Furnace | 325 K ~ 1000 K | |||
| Others | Maximum Sample Size | 10 mm × 10 mm × 3 mm | 30 mm × 30 mm × 3 mm | 50 mm × 50 mm × 3 mm |
| Sample Quantity | 1 sample | |||
| Occupied Area | 2 m × 1.5 m | 5 m × 2 m | 5 m × 2 m | |
3.2.3 High-Sensitivity System
| ③. High-Sensitivity System (ET-9003-HS / ET-9005-HS / ET-9007-HS) | ||||
| High-Sensitivity System | ET9003 | ET9005 | ET9007 | |
| Physical Parameters | Mobility | 1 – 1×10⁶ cm²·V⁻¹·s⁻¹ | ||
| Carrier Concentration | 6×10⁸ ~ 6×10²³ cm⁻³ | |||
| Hall Coefficient | ±1×10⁻⁵ ~ ±1×10¹⁰ cm³/C | |||
| Resistivity | 5×10⁻⁹ ~ 5×10⁶ Ω·cm | |||
| Electrical Parameters | Resistance | 0.1 mΩ ~ 100 GΩ | ||
| Low-Resistance Option (Optional Module) | 100 nΩ ~ 10 MΩ | |||
| Current Source | ±50 pA ~ ±1 A (for ±1.05 A @ ±21 V, ±105 mA @ ±210 V) | |||
| Voltage Source | ±5 μV ~ ±200 V (for ±21 V @ ±1.05 A, ±210 V @ ±105 mA) | |||
| Current Measurement | ±10 pA ~ ±1.05 A (10 pA minimum resolution) | |||
| Voltage Measurement | ±0.1 μV ~ ±200 V (0.1 μV minimum resolution) | |||
| Magnetic Field Environment | Room Temperature Magnetic Field | 1 T @ 10 mm gap | 2.4 T @ 10 mm gap | 2.6 T @ 10 mm gap |
| Variable Temperature Magnetic Field | 0.44 T @ Liquid Nitrogen Cryostat | 1.7 T @ Liquid Nitrogen Cryostat | 2.0 T @ Liquid Nitrogen Cryostat | |
| 0.26 T @ Closed-cycle Cryostat | 1.1 T @ Closed-cycle Cryostat | 1.5 T @ Closed-cycle Cryostat | ||
| Temperature Options | Single-point Liquid Nitrogen Box | 77 K | ||
| Liquid Nitrogen Cryostat | 80 K ~ 325 K (Standard Model) / 80 K ~ 500 K (High-temperature Model) | |||
| Closed-cycle Cryostat | 4 K ~ 325 K (4 K Model) / 10 K ~ 325 K (10 K Model) | |||
| High-temperature Furnace | 325 K ~ 1000 K | |||
| Others | Maximum Sample Size | 10 mm × 10 mm × 3 mm | 30 mm × 30 mm × 3 mm | 50 mm × 50 mm × 3 mm |
| Sample Quantity | 1 sample | |||
| Occupied Area | 2 m × 1.5 m | 5 m × 2 m | 5 m × 2 m | |
(Each system comes with full calibration certificates and designed with reference to ASTM F76 best practices, ensuring data credibility for publication and quality control.)
4. Applications & Case Studies
Our equipment isn’t just specs on paper – it’s driving real research advancements worldwide. Cryomagtech’s VSM and Hall systems are used in a wide range of applications, from fundamental physics investigations to industrial quality assurance:
Magnetic Materials R&D
Universities and corporate labs use our VSM to develop advanced magnets and magnetic nanomaterials. For instance, a leading materials institute in Germany recently deployed the Cryomagtech VSM to characterize novel high-coercivity alloys for electric vehicle motors. The instrument’s high field strength and temperature control allowed researchers to observe phase transitions and magnetic hysteresis behavior that were previously unreachable, speeding up their material discovery by providing instant, high-precision M–H loops.
Semiconductor & Electronics
Our Hall effect systems are empowering semiconductor research and production. In Korea, a nanoelectronics R&D center integrated the ET-9000 Hall system into their semiconductor lab to measure carrier mobility and resistivity of new transistor materials. The one-click automation and fast measurement cycle cut their testing time by over 50%, enabling rapid feedback during chip development. Similarly, a sensor manufacturer uses our Hall system for QC, quickly verifying Hall sensors and wafers for uniformity and performance before assembly.
Spintronics & Quantum Research
Advanced physics labs leverage both our VSM and Hall systems to explore cutting-edge phenomena like spintronics, quantum materials, and superconductors. For example, a research group in the United States combined the VSM’s low-temperature option with the Hall system to study a novel 2D magnetic semiconductor down to 2 K. The seamless integration of magnetic and electrical measurements helped correlate the material’s magnetic phase transitions with electronic transport properties, results contributed to peer-reviewed publications.
Educational Laboratories
Top universities (including in Singapore and Switzerland) have chosen Cryomagtech instruments for their teaching labs. Graduate students train on our user-friendly interfaces to learn magnetization and Hall effect measurement techniques. The reliability and safety features (interlocks, software limits) of our systems give instructors confidence, while the modern GUI and quick results keep students engaged in hands-on learning of solid-state physics concepts.
(These examples illustrate just a few scenarios – our team is ready to discuss your specific application and how our solutions can be customized to meet your goals.)
5. Trusted by Researchers Worldwide
We pride ourselves on the success of our users. Nothing speaks louder than the experiences of scientists and engineers who rely on Cryomagtech instruments in their daily work:
“The Cryomagtech VSM has become indispensable in our lab. Its sensitivity allowed us to detect magnetic signals in our samples that we couldn’t measure before. The system is straightforward to operate, and the data is rock-solid repeatable.” – Dr. A. Simmons, Physics Professor (USA)
“We were up and running quickly with the Hall measurement system. The automated software is a huge time-saver – we get full Hall and resistivity results with just a few clicks. It’s amazingly convenient, and the support team answered all our questions during setup.” – R&D Engineer at a Semiconductor Company (Japan)
“Outstanding service and support. We needed a custom high-temperature sample holder, and Cryomagtech delivered. Their engineers provided a tailored solution and walked us through installation remotely. It’s reassuring to have this level of commitment from a supplier.” – Lab Manager, Advanced Materials Research Institute (Germany)
In addition to these testimonials, Cryomagtech instruments carry numerous trust markers: our manufacturing is ISO-certified for quality, all products pass CE safety compliance, and we offer comprehensive warranties. We believe in building lasting relationships – your success is our success, and we back that with proven performance and responsive support.
6. About Cryomagtech
“Cryomagtech” is the trading name of Nanjing Eday Technology Co., LTD, a company with over 20 years of expertise in magnetic and cryogenic instrumentation. We specialize in magnetic measurement, cryogenic systems, and material property testing solutions. Our innovative product lines – from magnetometers and Hall effect systems to complete electromagnet and cryostat setups – are designed and manufactured to the highest standards.
Headquartered in Nanjing, China, we serve a global customer base. Cryomagtech systems are widely used by university laboratories, national research institutes, and high-tech industry R&D centers across North America, Europe, Asia, the Middle East, and beyond. We’re proud to have enabled breakthroughs in fields ranging from renewable energy materials to quantum computing.
What sets us apart is our commitment to customer success. As a nimble organization, we provide personalized service: consulting with you to configure the right solution, ensuring a smooth installation, and offering lifetime technical support. Our multilingual team (English, German, Japanese, Korean and more) is ready to assist international clients at any time. At Cryomagtech, our mission is clear – innovate and support so you can push the boundaries of science.
7. Advanced Tools
Innovation at Cryomagtech never stops with just two product lines. We continuously expand our offerings to meet emerging research needs. Some of the advanced tools and specialized equipment we provide include:
- Magneto-Optical Kerr Effect (MOKE) System: Analyze magnetic domains and thin-film magnetization optically. Our MOKE instruments use polarized light to measure minute changes in reflectivity caused by magnetization, allowing researchers to visualize hysteresis loops and domain switching phenomena in real time. This non-contact technique complements VSM measurements and is invaluable for studying magnetic thin films, spintronic devices, and magneto-optical materials.
- High-Temperature Vacuum Annealing Furnace: Precisely control thermal treatment of materials in a vacuum or even under an applied magnetic field. The Cryomagtech HTA Series furnaces reach temperatures above 1000 °C and can apply strong magnetic fields during annealing – a critical capability for developing advanced magnetic alloys and improving material properties. These furnaces feature programmable temperature profiles, inert gas/vacuum environments, and safety interlocks for reliable operation in your materials synthesis workflow.
- Custom Magnet and Cryostat Solutions: Our engineering team’s capabilities extend to designing tailored electromagnets, Helmholtz coil systems, superconducting magnets, and cryogenic chambers. For example, if your project requires a 3-axis vector magnet or an ultra-low-temperature insertion for quantum measurements, we can collaborate to build a solution that integrates with our measurement systems. This depth of product range underscores Cryomagtech’s strength in R&D and our commitment to be a one-stop partner for comprehensive magnetic research needs.
By offering these advanced tools alongside our VSM and Hall effect systems, Cryomagtech provides a full ecosystem for magnetic and electronic material research. Whether you need to measure, manipulate, or process materials, our broad product portfolio and expert team ensure that you have access to the right tool for every challenge.
8. Request a Quote
Ready to take the next step? Contact us today to discuss your needs or request pricing for our Vibrating Sample Magnetometers, Hall Effect Measurement Systems, or any custom solution. We’re here to help you find the perfect fit for your research and provide a smooth procurement process.
➡️ Get a Quote Now: Fill out the quick form below (or email us directly) and our team will respond within 1 business day. We can provide budgetary quotes, detailed technical specs, and even arrange a live demo or virtual meeting to answer any questions.
When you reach out to Cryomagtech, you can expect:
- Fast Response & Personal Attention: Your inquiry will be handled by a knowledgeable engineer who understands your application. We typically reply within 24 hours, offering expert guidance – not just a sales pitch.
- Worldwide Delivery & Support: We ship and install globally, with training available on-site or via remote sessions. Our support doesn’t end at delivery; we provide ongoing assistance, maintenance tips, and rapid troubleshooting in your time zone.
- Competitive Pricing & Value: As a direct manufacturer, we offer cost-effective pricing for high-end specifications. Each system includes a 1-year warranty and a bundle of accessories, so you get maximum value and peace of mind for your investment.
- Secure & Confidential Process: Your project information is kept confidential. We are happy to sign NDAs and our website uses secure forms. You can trust our professionalism and discretion when discussing cutting-edge or proprietary research projects.
9. Frequently Asked Questions (FAQ)
Q: What is a Vibrating Sample Magnetometer and what can it measure?
A: A Vibrating Sample Magnetometer (VSM) is an instrument that measures the magnetic properties of a material by detecting the voltage induced in pickup coils as a sample vibrates in a constant magnetic field. Our VSM can measure magnetization (magnetic moment) of a sample and is used to obtain hysteresis loops (M–H curves), determine key parameters like saturation magnetization, coercivity, retentivity, and to study temperature-dependent magnetization (M–T curves). In short, it’s ideal for characterizing both soft and hard magnetic materials, superconductors, nanoparticles, and any sample where you need to know how magnetization changes with field or temperature.
Q: What does a Hall Effect Measurement System do, and which materials can it test?
A: A Hall Effect Measurement System is used to characterize the electrical properties of materials – especially semiconductors. By applying a magnetic field and current to a sample, it measures the Hall voltage to determine carrier type (n-type or p-type), carrier concentration, and mobility. It also measures resistivity/conductivity. Cryomagtech’s Hall systems can test a wide variety of materials: from silicon wafers, compound semiconductors (GaAs, InP), oxides, metals, to novel 2D materials (graphene, MoS₂) and even thin films or bulk samples. Essentially, if you need to measure how well a material carries electric charge and how charges behave in a magnetic field, our Hall system can do it – covering materials with resistances from very low (metallic) to extremely high (insulators).
Q: What are the differences between the ET-9000 Series and the ET99 Fast Hall model?
A: The ET-9000 Series is our full-featured Hall Effect and Electrical Transport Measurement platform – it’s a larger, fully automated system with broad expandability (high-field magnets, extreme temperature modules, etc.) for comprehensive research use. The ET99 Fast Hall is a more compact, streamlined model derived from the ET-9000; it focuses on quick Hall effect and resistivity tests with one-click operation. In practice, if you need maximum versatility (e.g., measuring magnetoresistance, adding cryogenic modules, multi-sample testing), the ET-9000 is ideal. If your priority is speed and simplicity for standard Hall measurements (for example, in a teaching lab or routine QC), the ET99 Fast Hall is a great choice. Both share Cryomagtech’s core technology, so accuracy and data quality are excellent in each.
Q: Can your systems measure at low temperatures or under special conditions?
A: Yes. Both our VSM and Hall Effect systems are designed with modular environmental controls. For low temperatures, we offer cryostats and closed-cycle cryocoolers that integrate with the systems, allowing measurements down to <2 K (near liquid helium temperatures) without liquid cryogens. For high temperatures, we have furnace options to reach up to 800–1000 K (depending on the system) for in-field heating. Additionally, our VSM can be equipped with a controlled atmosphere chamber (for example, to prevent oxidation at high temps), and our annealing furnaces can apply magnetic fields during heat treatment. So whether you need vacuum, specific gas environments, or temperature extremes, we likely have (or can customize) a solution to meet those conditions.
Q: How difficult is it to install and use these systems? Do you provide training?
A: We design our systems to be turnkey and user-friendly. Installation is straightforward – for most models, it involves placing the equipment on a sturdy table or floor, connecting the power and cooling lines (if water cooling is used for magnets), and installing our software on a PC. We provide comprehensive manuals and can guide you through installation via video call or on-site (depending on location and preference). The user interface is graphical and intuitive, so most researchers become comfortable with basic operations after just a few runs. Yes, we absolutely provide training – included with every purchase is a training session (remote or on-site) where our specialists walk your team through setup, calibration, and running your first experiments. And of course, we’re available for follow-up questions anytime.
Q: What support and warranty come with Cryomagtech products?
A: All Cryomagtech instruments come with a standard 1-year warranty, covering any manufacturing defects or hardware issues. In the rare event of a problem, we will repair or replace components promptly to minimize downtime. We also offer extended warranty and service plans if you desire longer coverage. Support is one of our core strengths – you’ll have access to our global support network, meaning you can reach out via email, phone, or messaging and get a prompt response from a real engineer. We assist with everything from software updates, application advice, to troubleshooting. Additionally, our online resource center provides software downloads, FAQs, and tutorial videos. Rest assured that when you invest in Cryomagtech, you’re backed by a team that cares about keeping your research on track!
(Didn’t see your question here? Contact us anytime – we’re happy to provide more information specific to your needs.)